Business & Hotel Systems Specialist

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(605) 343-1319


Who are we?

Since March 1988, Dakota Phones has been installing phone systems and keeping them running so our customers can do what they do without worry. We started working with Executone, Tie, Iwatszu, Panasonics, Merlin, Merlin Legend, Comdial, and others. In the past, we also were dealers for the InterTel Encore CX system and all ESI products. We graduated to working with Nortel systems up to and including the Option 11C.

Our largest projects include a university with an off-site community college all using a centralized voicemail and shared T-1. We've also completed a multiple-hotel project including the WaTiki Waterpark corner with dual Option 11C’s, centralized voicemail, and shared T-1 between the connecting Fairfield Inn & Suites and the La Quinta Inn & suites.

To provide our customers with reliability and ease of operation, we are currently working mainly with the Mitel MiVoice PBX, the Phonesuite PBX, and the new Panasonic NS700 hybrid IP systems. Dakota Phones has the capability of installing and testing all cabling up to and including Fiber Optic.


Dave has been the owner and lead tech since the beginning, and has 28 years of old-school tip and ring experience. This is something that is lacking in this new world of VOIP, where the lead techs are computer techs with no experience in many of the legacy systems and features that every business still deals with.

Dave Gates

President & Founder


Here's a few of the phone systems we most often recommend for our customers.


  • Number-one selling hospitality platform in America.
  • One of very few specialists comfortable with interfacing phone systems with your front desk property-management system.
  • 23 years of experience in maintenance and installation.
  • Competitive pricing and the most feature-rich platform.
  • Hybrid VOIP capabilities.

  • For office & small business applications.
  • Landline and Voice-Over IP (VOIP) solutions.
  • VOIP hybrid scalability for easy and/or partial transitioning into internet phones.
  • Green Policy guarantees your phones will work with any future system changes.

  • Number-two selling hospitality platform in America.
  • One of very few specialists comfortable with interfacing phone systems with your front desk property-management system.
  • Potential cost savings and reduced installation time for certain applications.
  • Industry-tested, American-made reliability and ease of operation.
  • Hybrid VOIP capabilities

  • Complete line of hospitality room phones
  • Full line of peripheral products for business & hospitality applications.
  • Auto-Attendant for answering and routing calls.
  • Music-on-Hold
  • Voicemail

Here are some of the projects that we've worked on.

Clubhouse Inn & Suites Pierre, South Dakota
Mitel SX200 ICP
Ramkota Hotel Rapid City, South Dakota
Mitel SX200 ICP
Comfort Suites Rapid City, South Dakota
PhoneSuite 112E
Ramkota Hotel Pierre, South Dakota
Mitel SX200 ICP
State Game Lodge Custer State Park, South Dakota
Mitel SX200 ICP MX
Sylvan Lake Lodge Hill City, South Dakota
Mitel SX200 EL

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